About Us
Built on trust,driven by craft.
For over 15 years, Satrun & B. Thompson has been the name homeowners and businesses trust for dependable plumbing.
Our Story
From a one-man crew to a full-service operation
Bill Thompson started this company with a single truck and a simple promise: do honest work at a fair price. That promise has not changed in 15 years — but the company sure has.
Today we run a fleet of fully-equipped service vehicles with certified technicians who handle everything from emergency repairs to full commercial build-outs. We have grown because our customers keep coming back — and sending their neighbors.
15+
Years in Business
5,000+
Jobs Completed
4.9
Average Rating
24/7
Emergency Service
Our Values
What we stand for
Integrity
Honest assessments and transparent pricing. We will never upsell work you do not need.
Excellence
We use top-grade materials and proven techniques on every job, large or small.
Reliability
We show up on time, every time. If we say we will be there, count on it.
Respect
Your home is your sanctuary. We use drop cloths, shoe covers, and leave the space spotless.
Our Team
Meet the crew
Certified, background-checked, and passionate about plumbing.
Bill Thompson
Founder & Master Plumber
Sarah Nguyen
Operations Manager
Marcus Rivera
Senior Technician
James Walker
Lead Installer
Ready to work with us?
Contact our team today for a free estimate on your next plumbing project.
Get a free estimate