Emergency repairs
Burst pipes, sewer backups, and major leaks — we mobilize fast, day or night.
Request this serviceLicensed · Insured · 24/7
Plumbing that worksas hard as you do.
Rapid dispatch, clear pricing, and workmanship you can count on — from emergency leaks to full-system upgrades.
Same-day serviceWarranty-backed repairs
About us
Precision plumbing for homes & businesses
At Satrun & B. Thompson, we combine advanced diagnostics with honest recommendations — so you always know what we are fixing and why. From stubborn clogs to full repipes, our crew treats your property with respect and leaves the job site spotless.
15+
Years experience
4.9
Avg. rating
24/7
Emergency line
Services
Everything your pipes need
One team for diagnostics, repair, and long-term care — with upfront communication at every step.
Installations
Water heaters, fixtures, and repipes installed to code with clean finishes.
Request this serviceMaintenance
Scheduled tune-ups and inspections that catch issues before they flood your plans.
Request this serviceWhy choose us
The difference is in the details
We are not just fixing pipes — we are building trust with every visit. Here is what sets us apart.
Licensed & Insured
Fully licensed professionals with comprehensive insurance coverage for your complete peace of mind.
Upfront Pricing
No hidden fees or surprise charges. We provide detailed quotes before any work begins.
Same-Day Service
Emergency or routine — we dispatch fast. Most jobs are started within hours of your call.
Warranty Backed
Every repair and installation comes with our satisfaction guarantee and workmanship warranty.
Clean & Respectful
We treat your home like our own — drop cloths, shoe covers, and a spotless job site every time.
Experienced Crew
15+ years of combined experience. Our technicians are trained, certified, and background-checked.
How it works
Four simple steps to a fix
From your first call to the final walkthrough — here is what to expect when you hire us.
01
1
Call or Book Online
Reach out via phone or our online form. Describe the issue and we will schedule a convenient time.
02
2
Inspection & Quote
Our certified technician arrives, diagnoses the problem, and provides a transparent, upfront quote.
03
3
Expert Repair
Once approved, we complete the work efficiently using top-grade materials and proven techniques.
04
4
Final Walkthrough
We walk you through everything we did, clean up the workspace, and ensure your complete satisfaction.
Testimonials
What our clients say
“I was amazed by the professionalism and efficiency. They quickly identified the issue and provided a long-lasting solution. Could not recommend them more.”
John Doe
Homeowner
“Exceptional service! The team went above and beyond to fix a complex plumbing problem across three units in my building.”
Emily Smith
Property Manager
“Truly stands out for expertise and dedication. They handled our commercial kitchen plumbing with zero downtime.”
Raj Patel
Restaurant Owner
Service Areas
Serving the greater New York area
Our fleet of fully equipped service vehicles covers all five boroughs and surrounding areas. No matter where you are, help is just a call away.
Not sure if we cover your area?
Give us a call — we are expanding our service territory regularly.
+1 910-737-9595Manhattan
Brooklyn
Queens
Bronx
Staten Island
Long Island
Westchester
New Jersey
Got a plumbing emergency?
Do not wait for a small leak to become a big problem. Call us now or book online for fast, reliable service.